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Malindo Returns & Resale Platform

Multi-channel e-commerce solution for Germany's leading reverse logistics company, enabling resale of 1M+ returned products across marketplaces with custom inventory tracking.

ShopifyAmazoneBayRuby on RailsPostgreSQLDHLGLS
Client
Malindo GmbH
Industry
Reverse Logistics & E-commerce
Duration
8 months
Team Size
6 developers

Overview

Malindo is Germany's leading reverse logistics and returns management company, specializing in processing returned products and reintroducing them into the circular economy. With over 14,000 square meters of logistics space in Ludwigsfelde and a team of 50+ experts, they handle returns for major retailers and brands across Europe.

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The Challenge

Malindo needed a unified multi-channel e-commerce platform to efficiently list and sell over 1 million returned products annually across multiple marketplaces. Their existing manual processes were time-consuming, error-prone, and couldn't scale with their growing volume. They required seamless integration with shipping providers DHL and GLS, real-time inventory synchronization across Shopify, Amazon, and eBay, and a robust backend to handle their proprietary 'reboto' tracking system.

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Our Solution

We built a comprehensive multi-channel e-commerce platform using Ruby on Rails and PostgreSQL that integrates seamlessly with Shopify for their branded storefront, Amazon Seller Central, and eBay. The system features automated product listing with AI-assisted categorization, real-time inventory sync across all channels, integrated shipping label generation for DHL and GLS, and a custom dashboard for tracking products through the entire return-to-resale lifecycle.

Key Features

The core capabilities we delivered for this project

Multi-channel inventory management with real-time sync across Shopify, Amazon, and eBay
Automated product listing with bulk upload capabilities
Integration with reboto tracking system for end-to-end product lifecycle visibility
DHL and GLS shipping integration with automated label generation
Dynamic pricing engine based on product condition and market demand
Comprehensive analytics dashboard for sales performance across channels
Automated order routing and fulfillment workflows
Multi-language support for German and international markets
Results & Impact

Measurable Outcomes

The tangible results achieved through our partnership

50,000+
Products Listed Monthly
-65%
Order Processing Time
+40%
Revenue Increase
99.2%
Inventory Accuracy
Automated
Shipping Label Generation
3 Platforms
Channel Integration
The platform OneWay AI built has transformed our resale operations. We can now process and list products 4x faster than before, and the seamless integration with our shipping partners has eliminated countless hours of manual work.
Operations Director
Malindo GmbH

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